Why Customised Training Works Better Than Generic

Let’s talk about something close to our heart—why customised training programs are so much better than generic ones. If you’ve ever felt like your training investments aren’t paying off, this blog is for you. Let’s explore how tailored training can lead to better outcomes and higher ROI.

Fun Fact: Our founder, Ali, created Twenty-Four Consulting because he saw too many companies stuck with generic training that didn’t deliver the results they deserved. You can read more about our story here.

First off, let’s talk about the limitations of generic training programs. These one-size-fits-all courses might cover a broad range of topics, but they often miss the mark when it comes to addressing the specific needs of your team. Here are some common issues with generic training:

• Lack of Relevance: Generic training often covers material that isn’t directly applicable to your team’s day-to-day tasks. This can lead to disengagement and poor retention of information.
• Low Engagement: When training content isn’t relevant, participants are less likely to engage. This means they’re not absorbing the material as effectively as they could be.
• No Focus on Company Goals: Generic training doesn’t align with your company’s unique goals and challenges, making it difficult to see a direct impact on performance and productivity.
• Minimal ROI: Without a tailored approach, it’s hard to measure the return on investment. You might end up spending money on training that doesn’t bring the desired results.

A lot of training programs out there are fixed products, which means they have a set curriculum that doesn’t adapt to the specific needs of different companies. While these programs can offer valuable information, they often fail to address the unique challenges and goals of individual organisations.

As a result, companies find themselves investing in training that doesn’t fully align with their needs, leading to unfulfilled outcomes.

At Twenty-Four Consulting, we believe in a tailored approach to training. Our unique three-step process ensures our customers’ learning journey is customised, practical, and impactful.

1. Diagnose – Understanding Your Needs

• We start by diagnosing your unique challenges and goals. We know every organisation and individual has different needs, so this phase helps us get a clear picture of what you’re facing and how we can help.

2. Customise – Tailoring the Right Solution

• Once we understand your specific needs, we move on to customization. Whether it’s a workshop or a course, we tailor our training to ensure it’s directly applicable to your work. Our focus is on providing hands-on, practical training that you can use right away.

3. Implement – Ensuring Real-World Impact

• Training doesn’t end in the classroom. We follow up with you to ensure that what you’ve learned is making a difference. We provide ongoing support and guidance, helping you navigate any challenges and celebrating your successes with you.

To illustrate our approach, let us share an example of a class we conducted recently. We ran a Train-The-Trainer program for the Jabatan Digital Negara’s MyGovUC team.

When we received the request, the first thing we did was take the time to understand their needs and goals. We asked about what they were trying to achieve, who their audience was, the level of expertise on the topic, and how many people were involved. Based on this information, we created a customised syllabus tailored to their specific situation.

(A group photo taken during the Train-The-Trainer Program for the MyGovUC team.)

Customised training is the key to unlocking your team’s potential and achieving your business goals. By focusing on relevance, engagement, and alignment with company goals, you can see significant improvements in performance and ROI.

Don’t settle for one-size-fits-all training programs—invest in customised training that meets the unique needs of your team.

Ready to see the difference customised training can make? Let’s get started on creating a program that works for you!

Learn more about our Google Apps Script Training here!