You Shouldn’t be Spending Hours on Certain Tasks
Let’s be honest: Your team is spending hours every week doing things that shouldn’t take hours.
Chasing people for updates. Copying data from one spreadsheet to another. Emailing the same document back and forth with filenames like “Budget_Final_FINAL_v3_ActuallyFinal.xlsx”. Asking “Did you get my email?” because someone didn’t respond.
I’ve watched teams waste entire mornings on work that could’ve been done in 20 minutes. Not because they’re inefficient. Because nobody showed them that Google Docs, Sheets, and Forms aren’t just “Microsoft files in the cloud”—they’re collaboration tools that actually work the way Malaysian teams work: multiple people, multiple departments, multiple approval layers, all happening at once.
Here’s what changes when you stop treating Google Workspace like Microsoft Office with a different logo.
The Microsoft to Google Workspace Bridge
If you’re coming from Microsoft, here’s the quick translation:
| Microsoft | Google Workspace | Key Difference |
|---|---|---|
| Word (email attachments) | Google Docs (shared links) | Everyone works in one document, not 12 versions |
| Excel (saved locally) | Google Sheets (live updates) | Changes save automatically, everyone sees them instantly |
| Email surveys/data collection | Google Forms | Responses go directly into a spreadsheet—no manual copying |
The tools do similar things. But they do them differently—and once you understand how, you’ll wonder why you ever bothered with “v3_FINAL” filenames.
Section 1: Stop Emailing Documents Back and Forth
Here’s what’s actually happening when you email a Word document to three colleagues for feedback:
You send Budget_2024.docx to Ahmad, Siti, and Kumar. Ahmad makes changes and sends back Budget_2024_Ahmad.docx. Siti makes different changes and sends Budget_2024_Siti_comments.docx. Kumar forgets to respond until Friday 4:45pm and sends Budget_2024_URGENT.docx.
Now you have four files. None of them match. You spend Monday morning trying to merge three people’s feedback while hoping you didn’t miss anything important. Your boss asks for the latest version. You’re not actually sure which one that is.
With Google Docs, this doesn’t happen.
You create one document. You share the link with Ahmad, Siti, and Kumar. All three of them make their changes in the same document. You see who changed what and when. No merging. No version confusion. No “Which file is the latest one?” WhatsApp messages.
How to do this:
- Create your document in Google Docs (not Word, then upload—start in Docs)
- Click Share (top right corner)
- Add your colleagues’ email addresses
- Set their permission level: “Editor” if they can change content, “Commenter” if they should only add feedback
- Send the link (or just press Send—they’ll get an email with access)
Everyone now works in one document. Changes are saved automatically. You can see who’s made edits. Comments thread clearly so you know what feedback is for which section.
What you’ll notice: That 90-minute Monday morning merge session? Gone. You just saved 90 minutes. That’s not nothing. That’s you working smarter.
Be honest—this takes getting used to. You’ve spent years emailing attachments. Your muscle memory will try to download the Doc as a Word file and email it. Resist. Leave it in Google Docs. Give it two weeks. The time savings compound.
Section 2: Stop Manually Copying Data Between Spreadsheets
Here’s a scenario I see constantly in Malaysian workplaces:
You’re managing a project with vendors in KL, Penang, and JB. Each vendor sends you their invoice details via email. You open each email. You copy the numbers. You paste them into your master Excel file. You save the file. You email it to Finance. Finance makes updates. They email it back. You copy their updates into your version. You save it again.
Your master spreadsheet is now three days out of date because Finance updated their copy but hasn’t sent it back yet. Your boss asks for current spending. You don’t actually know because you’re waiting for Finance to email you their latest version.
With Google Sheets, this is solved.
One spreadsheet. You and Finance both work in the same file. When Finance updates their section, you see it immediately. When you add a new vendor invoice, Finance sees it immediately. No emailing. No waiting. No “Which version is current?” confusion.
How to set this up:
- Create your spreadsheet in Google Sheets (start fresh—don’t upload Excel first)
- Click Share (top right)
- Add your colleagues’ emails
- Set permissions: Editor for people who need to update data, Viewer for people who just need to see it
- Share the link
Now everyone works from the same source of truth. No more “Let me check with Finance and get back to you.” You can literally see their updates as they type.
What you’ll notice: Those “Can you send me the latest file?” messages stop. The “Wait, which version did you use for the report?” panic stops. You stop being the bottleneck between departments because everyone can access what they need when they need it.
Important licensing note: This works for everyone with a Google Workspace account. If someone doesn’t have one, they can still view the file if you share it with their personal Gmail. They just can’t edit unless they have a Workspace account. Check with your IT team if you’re not sure who has access.
Section 3: Stop Chasing People for Information
Every Monday morning, same routine: You send an email asking your team for their weekly updates. You wait. By Wednesday, three people still haven’t responded. You send a follow-up email. You send a WhatsApp reminder. By Thursday, you’re chasing people individually.
Friday afternoon, you finally have most responses. You spend an hour copying everyone’s updates from various emails into one report. You send it to your manager. Your manager asks a question about one person’s update. You have to dig through your email to find their original response.
Your manager needed this information on Tuesday. You delivered it Friday. Not because you’re slow. Because the system is slow.
Google Forms changes this.
You create one form with the questions you need answered. You send the link once. People fill it in on their own time. All responses automatically go into a Google Sheet. No chasing. No copying. No digging through emails.
How to set this up:
- Go to Google Forms (forms.google.com or create from Google Drive)
- Add your questions (keep them simple—name, project status, blockers, next steps)
- Click Send (top right)
- Copy the link and send it to your team (email, WhatsApp, wherever they’ll actually see it)
- Watch responses appear automatically in the linked Google Sheet
What makes this work for Malaysian teams:
People can fill it in on mobile while commuting. They can do it during lunch. They don’t need to craft an email response. They just answer the questions and click Submit.
You get all responses in one spreadsheet, automatically organized. When your boss asks for the update, you just open the Sheet. Everything’s there. Timestamped. No hunting through email.
Real talk: Some people will still need a reminder. That’s human nature, not a tool problem. But you’ll send one reminder instead of five. And when they do respond, you won’t spend an hour copying their answers into a report. The report is already done. It updates itself.
Section 4: Stop Losing Track of Approvals and Comments
Here’s what happens with approval workflows in email:
You send a tender document to your manager for approval. They email back with three comments. You make the changes. You email it to Finance for their approval. Finance emails back with two more comments. You make those changes. You email it to your manager again to confirm the Finance changes are okay. Your manager is in a meeting. You wait.
Meanwhile, your colleague asks “Did Manager approve the budget section?” Do you think so? You scroll through 15 emails trying to confirm. You find the email. Yes, approved. But wait—was that before or after Finance’s comments? You’re not sure. You scroll more.
This is why projects miss deadlines. Not because the work is hard. Because tracking who said what and when becomes a full-time job.
In Google Docs and Sheets, this doesn’t happen.
Comments thread right on the document. You can see who said what, when they said it, and whether it’s been resolved. You can tag specific people for specific sections. You can mark comments as resolved when they’re done. Everything stays with the document.
How comments actually work:
- Highlight the text you want someone to review
- Click the comment icon (or press Ctrl+Alt+M)
- Type your comment or question
- Tag someone specific with @ and their name (e.g., “@Siti can you verify these numbers?”)
- They get an email notification
- They reply in the comment thread
- When it’s resolved, click “Resolve”
Now six months later when someone asks “Did we get approval for this approach?” you don’t dig through email. You open the document. You click “Comment history.” You see exactly who approved what and when.
What you’ll notice: The “Let me check my email and get back to you” responses disappear. Approvals are documented right where they matter—on the actual work, not buried in an inbox. When audit time comes or when your boss asks “Who approved this?” you can show them in 10 seconds.
Quick Start Checklist
Here’s what to try this week—pick one, not all three:
- Next time you create a document that needs feedback from multiple people: Create it in Google Docs (not Word). Share the link with Editor or Commenter access. Let them work in the same document. See how it feels not to merge versions on Monday morning.
- Next time you’re manually updating a spreadsheet that multiple people need: Create it in Google Sheets. Share it with your team. Let everyone update their own sections. Notice how you stop being the data bottleneck.
- Next time you need information from your team: Create a simple Google Form with 3-5 questions. Send the link. Watch the responses appear in a Sheet automatically. Count how much time you didn’t spend chasing people and copying answers.
Start small. Pick the thing that annoys you most. Try the Google Workspace way. Give it two weeks before deciding it doesn’t work.
Real-World Example
Here’s what this looks like in a Malaysian workplace:
Your company is preparing a tender submission for a government contract. You’re coordinating with your procurement team in KL, your technical team in Penang, and your finance team in JB. Submission deadline is Friday 5pm. Today is Wednesday.
The old way (email and Word/Excel):
You email everyone asking for their sections. Procurement sends their Word doc Tuesday night. Technical sends theirs Wednesday morning. Finance is still working on their Excel budget.
You download all three files. You try to copy Technical’s section into the master Word document. The formatting breaks. You spend 30 minutes fixing it.
Finance finally sends their Excel file Wednesday afternoon. You copy the numbers into the tender budget section. You email the complete document to your manager for review.
Your manager makes comments and emails it back. You make changes. You email it to Finance to verify your changes didn’t break their calculations.
You wait. It’s now Thursday 4pm. Finance finds an error. You fix it. You email the document to your manager again. Your manager is in a meeting. It’s Thursday 6pm. You’re still waiting.
Friday morning, your manager approves. You submit at 4:30pm. You made the deadline. Barely. You’re exhausted.
The Google Workspace way:
You create one Google Doc for the tender narrative and one Google Sheet for the budget. You share both with your procurement, technical, and finance teams with Editor access.
Procurement writes their section directly in the Doc. Technical writes their section in the same Doc—no merging needed. Finance updates the budget numbers directly in the Sheet—you see their changes in real-time.
Wednesday afternoon, you tag your manager in comments on specific sections that need approval: “@Manager – can you review the technical approach in section 3?” Your manager reviews during a break between meetings, replies “Approved” in the comments. Finance spots an error in their own calculations, fixes it directly in the Sheet. You see the update immediately. You tag them: “@Finance team – does this affect section 5?” They reply in the comment thread: “No, section 5 is fine.”
Thursday morning, you mark all comments as resolved. Everything’s approved. Everything’s current. You export the final Doc as PDF. You submit Thursday 2pm.
You saved: 4 hours of merging documents. 6 hours of waiting for email responses. 2 hours of “Which version is current?” confusion. And you submitted a day early instead of 30 minutes before deadline.
That’s not a miracle. That’s just using collaboration tools the way they’re designed to work—for teams that need to coordinate across locations, departments, and approval layers.
What to Try This Week
- Pick one project where you currently email documents back and forth. Create the next document in Google Docs. Share it with your team. Let them edit directly. Notice what it feels like to not merge versions.
- Pick one spreadsheet that multiple people need to update. Move it to Google Sheets. Share it with Editor access for people who need to update it. Notice how you stop being the middle person forwarding the latest version to everyone.
- Pick one recurring information request (weekly updates, status reports, data collection). Create a simple Google Form. Send it to your team. Watch responses populate automatically. Notice how much time you didn’t spend chasing people.
Start with one. See how it feels. Then decide if you want to try the others.
Conclusion
So here’s what you know now: Google Docs, Sheets, and Forms aren’t just “Microsoft files in the cloud.” They’re designed for the way Malaysian teams actually work—multiple people, multiple locations, multiple approval layers, all needing to collaborate without turning email into a full-time job.
Will it feel weird the first week? Absolutely. You’ve spent years emailing attachments. Your muscle memory will try to download and email. That’s normal. That’s just your brain catching up to a better way of working.
But here’s what happens in week two: You stop spending Monday mornings merging documents. You stop chasing people for updates. You stop being the bottleneck between departments. You stop wondering “Which version is current?” because there’s only one version—the one everyone’s working in.
Give it two weeks of actual use. Not just “I’ll try it once and see.” Actually use it for a real project with real deadlines and real people who need to collaborate.
Then count the hours you got back. That’s time you can spend on work that actually matters—not on email housekeeping and version control.
Start with one document, one spreadsheet, or one form tomorrow. See how it feels when everyone works in the same file instead of emailing 12 versions back and forth. Then decide.
Want Your Team to Actually Save Those Hours?
Reading about better workflows is one thing.
Getting your whole team to change habits is another.
Most teams don’t waste time because they’re lazy. They waste time because no one showed them how to use Google Docs, Sheets and Forms properly in real business scenarios.
That’s where structured training makes the difference.
We organise hands-on Google Workspace and AI training for companies who want their teams to fully make use of their platforms — not just “have the license.”
We focus on real workflows:
- Collaborative document editing
- Shared spreadsheets without version chaos
- Structured data collection using Forms
- Approval tracking through comments
- Simple automation with AI
No theory-heavy sessions. Just practical setups your team can use immediately.
If you’d like your team to stop wasting hours on email and manual updates, we’re happy to help.
Contact us at https://twenty-four.io/contact
By Fahim Zulkafli
Business Operations Manager @ Twenty-Four Consulting
By Fahim Zulkafli
Business Operations Manager @ Twenty-Four Consulting
Related Posts








