How UMPSA is Embracing AI for a Smarter Workplace

In October 2024, we had the opportunity to visit the UMPSA campus in Pekan, Pahang, for a 2-day hands-on training titled The Gen AI Journey for Enhanced Workplace Efficiency.

This in-person session was a follow-up to an online webinar we conducted together in July 2024, where we introduced UMPSA staff to practical ways of using ChatGPT to enhance productivity and automate routine tasks with Google Apps Script.

With over 100 participants attending the initial webinar, it was clear that UMPSA was eager to explore how AI could help streamline their workflows. Their enthusiasm and engagement made our visit to Pekan even more exciting as we delved deeper into hands-on applications.

UMPSA is one of Malaysia’s leading technical universities, specializing in engineering, technology, and applied sciences.

Known for its commitment to innovation and lifelong learning, UMPSA continuously seeks to integrate modern technologies into its academic and administrative functions.

The university has been one of our strongest supporters, actively participating in our previous sessions, including a free online Canva & wellness training. Their eagerness to embrace digital transformation initiatives truly sets them apart.

Our collaboration with UMPSA began with a free online webinar in July 2024, where we introduced participants to the fundamentals of using ChatGPT effectively. The session covered:

• Prompting techniques – Teaching staff how to get more accurate and useful responses from ChatGPT.
• AI-powered automation – Using Google Apps Script to automate repetitive tasks such as generating letters and certificates.
• Boosting workplace efficiency – Exploring how generative AI can assist in day-to-day operations.

UMPSA’s enthusiasm during the webinar and their proactive approach in promoting it internally showed their strong commitment to leveraging AI for workplace improvements.

In October, we took things a step further with an in-person training designed to provide hands-on experience and deeper insights into AI applications. Some of the key topics covered included:

• Advanced ChatGPT techniques – How to refine prompts and leverage AI for research, content creation, and problem-solving.
• Automation with Google Apps Script – Practical sessions on streamlining processes by automating reports, notifications, and document generation.
• Real-world applications – Participants worked through scenarios tailored to their daily tasks, making the training highly practical and relevant.

The hands-on sessions allowed participants to experiment with different use cases, ensuring they could apply their newfound skills effectively in their roles.

One of the most rewarding aspects of working with UMPSA is their unwavering support. Whether it was our Canva & wellness training or the AI-focused sessions, UMPSA has always shown up with enthusiasm and a willingness to learn.

Their dedication to digital transformation is truly commendable, and it’s inspiring to see their proactive approach in fostering continuous learning.

By the end of the 2-day session, UMPSA participants walked away with:

• A better understanding of how generative AI tools can optimize their workflows.
• Practical experience in using ChatGPT and Google Apps Script for automation.
• Actionable insights to implement AI-driven improvements in their departments.

We’re excited to see how UMPSA applies these skills to improve productivity and efficiency across their teams.

Our journey with UMPSA doesn’t stop here. As AI continues to evolve, we look forward to supporting them with more training opportunities and helping them stay at the forefront of digital transformation.

If you’re interested in bringing AI training to your institution or organization, let’s connect and explore how we can work together.