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Twenty-Four Consulting HRD Corp Claimable Logo

Beginner  1 Day

Boosting Workplace Efficiency with Copilot

Learn to use Microsoft 365 Copilot with smart prompting techniques to automate work, improve communication, and simplify daily tasks — all in one day.

  • Duration: 1 Day (9:00AM – 5:00PM)

  • Instructor: Ali Reza Azmi

  • Mode: Physical / Virtual
  • Level: Beginner to Intermediate

Course Overview

This one-day hands-on course helps professionals unlock the full potential of Microsoft 365 Copilot to enhance productivity and simplify daily tasks. Participants will learn to craft effective prompts using a structured Persona → Task → Context → Output framework and apply Gen AI tools responsibly across Outlook, Word, Excel, and PowerPoint.

From writing emails and analysing data to drafting reports and slide decks, this course shows how to apply Copilot in real workplace scenarios — all without needing any technical background.

What You’ll Learn

  • Understand how Copilot and Generative AI work — and how to use them responsibly in a professional setting.

  • Master the Persona → Task → Context → Output framework to craft powerful prompts.

  • Automate content generation, summarisation, email writing, and document prep using Copilot in Outlook, Word, Excel, and PowerPoint.

  • Build role-specific prompt templates to solve real tasks in HR, marketing, finance, and operations.

Who Should Join?

This course is ideal for:

  • Professionals working in HR, administration, sales, marketing, operations, and finance
  • Teams looking to increase productivity using Microsoft 365
  • Anyone interested in applying Gen AI at work with real tools, no coding needed

Prerequisites

  • No coding or prior AI experience required
  • Participants should be familiar with using Microsoft Word, Excel, PowerPoint, and Outlook
  • A laptop or tablet is required for hands-on practice

Course Modules

Understand what Copilot is, how it fits within Microsoft 365, and its connection to Generative AI.

Hands-on activity: Explore Copilot’s interface across Word, Excel, and Outlook. Learn how it responds to natural language prompts.

Learn a simple framework (Persona → Task → Context → Output) to generate better AI responses.

Hands-on activity: Practise rewriting basic prompts into clear, structured instructions using real workplace examples.

Apply Copilot across common apps to automate tasks, write faster, and save time.

Hands-on activity:

  • Outlook: Write and respond to emails
  • Word: Draft and summarise documents
  • Excel: Automate data insights
  • PowerPoint: Generate slides from prompts

Test what you’ve learned in a collaborative activity.

Hands-on activity: Work in groups to solve a role-based workplace task using Copilot and present your solution to the class.

Wrap up, review key takeaways, and discuss how to continue improving with Copilot.

Hands-on activity: Build your own prompt templates for daily use and create an AI-enhanced workflow plan.

Meet Your Trainer

Founder of Twenty-Four Consulting Ali Reza Azmi

Ali Reza Azmi

Founder & CEO @ Twenty-Four Consulting

Ali has trained hundreds of professionals across Malaysia in using AI and automation to improve workplace efficiency. With a background in digital transformation, Ali combines technical knowledge with real-world use cases to deliver engaging, results-driven training.

Frequently Asked Questions

Yes, all participants who complete the course will receive a digital certificate of completion.

No. This course is designed for non-technical users who work with Microsoft 365.

Yes. We offer in-house and private group training sessions, either at your location or virtually.

Yes, this course is fully HRD Corp claimable. Learn what HRD Corp claimable means and follow our step-by-step guide to apply via the SBL-KHAS scheme. You can also contact us to customise the session or get help with the claim process.

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More Info & Resources

All you need to know to choose the right course.

More Info & Resources

We’re excited to announce that Twenty-Four Consulting is now an official Canva Agency Partner—the first in Malaysia & Southeast Asia.

All you need to know to choose the right course.

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HRD Corp Claimable

This course is HRD Corp claimable. Find out how your team can apply and get started.